Terms of use

GENERALLY

The present website www.petiteboudoir.gr refers to the company's online store (e-shop) with the name "BULGARI THEOLOGY CLOTHING RETAIL" and the distinctive title "PETITE BOUDOIR" (A.F.M.: 101267395, D.O .Y.: KALAMRIAS). The headquarters of the company is located at 52, 57019 THESSALONIKI AVENUE THESSALONIKIS-MICHANIONAS. TEL: (+30) 2392403169, e-mail: malpetiteboudoir@gmail.com

GENERAL TERMS

The primary concern of the company is to quote the terms that govern the rights and obligations of www.petiteboudoir.gr to all users who will visit its website and its purpose is to inform them about rights, obligations and to better serve them in the search and acquiring the products they wish to buy from this online store.


TERMS AND CONDITIONS OF SALES

Every user who enters this online store and makes use of the services provided or places an order by phone at the telephone number (+30) 2392403169 and hours 09:00 to 17:00, during the days Monday to Friday, is deemed to consent and unconditionally accept the terms set forth herein. In the event that the visitor/user does not agree with the conditions, he must avoid using the services of the online store as well as any telephone order of products from the store.


PRIVACY

Privacy

PETITE BOUDOIR places the security of your personal data as the 1st priority.

The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation on the protection of personal data, as well as on the protection personal data and private life in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA)".

By visiting www.petiteboudoir.gr you accept the practices described in this privacy notice. Users hereby give their express consent to the collection and processing of their personal data, and may revoke or modify it at any time.

We reserve the right to change the terms of personal data protection, in accordance with the current regulatory framework. Please check these terms periodically for any changes, as your continued participation in our services implies your acceptance of all possible modifications.

The collection and management of users' personal data by (PETITE BOUDOIR) are subject to the following conditions as well as to national, community and international law, regarding the protection of the individual from the processing of personal data as applicable from time to time.

What information is considered personal data?

Personal data is information that can be used to identify or contact an individual.

In order to offer you better services and to facilitate your shopping with product suggestions that suit you, we collect personal data after your express consent and after you have previously been fully informed of your rights, as provided for in the provisions of articles 11, 12 and 13 of Law 2472/1997 and corresponding provisions of Regulation 679/2016 GDPR.

Purpose of collecting personal information

PETITE BOUDOIR collects, maintains and processes personal data only when the users themselves voluntarily provide it, for the following purposes:

  • our communication with users or the provision of its services (sending products and advertising material)
  • product advertising
  • providing customer services (offers, informative emails)
  • informing users about promotions, offers and contests
  • informing users about new products
  • informing users about various events participated in or organized by PETITE BOUDOIR,
  • offering a personalized experience on our websites
  • extracting information from users regarding the experience of using the website, with the aim of continuously improving it
  • any research related to the purpose of operation and its statistical analysis
  • communication, dispute resolution or collection of amounts due and if PETITE BOUDOIR needs or encounters any problem with the account

To serve the above purposes, we may contact you by e-mail, telephone, or SMS messages.

Where is your personal information collected from?

Providing all personal information is voluntary, but also necessary to use our services, such as bidding or purchasing information required to complete a transaction.

We collect personal information upon your voluntary choice, either directly from you or from any devices (including mobile devices) you use when:

  • you use our services
  • you register as a user of the online store
  • submit an order via the website submission form, by phone or email
  • subscribe to the newsletter subscriber list
  • provide us with information about you in the website contact forms
  • update or add information to your account;
  • submit a product or service review
  • post a comment on the blog
  • you accept push-notifications through the special platform (push-notifications)

Personal information we collect

What kind of personal information do you give us when you use our services or sign up for an account on our website?

The personal information collected by PETITE BOUDOIR depends on the service you use on our website and may be:

personal information such as name, addresses, phone numbers or email addresses when you register for an account, place an order or ask a question on a contact form on our website information relating to your account connection such as adding products to your cart, products you have recently viewed or your wish list in some cases you may provide age, gender, interests and favorite tax details (company name, professional activity, VAT number, social security number, bank account number) IP address

Personal information we collect using cookies

We use cookies to collect information about the pages you view, the links you click and other actions you take while using our services. For more information about the use of these technologies and how to control them, see List of cookies we collect.

If you do not wish to participate in advertising personalization programs, you may opt out by following the instructions provided by your browser. The effect of opting out will be to stop personalized advertising, but the collection of personal information as otherwise described herein will still be permitted. privacy notice. We do not allow third parties to track or collect your personal information from our website for their own advertising purposes without your consent.

What rights does the user have to his personal data?

We respect your right to access, correct, request erasure or request restriction of use of your personal information as required by the applicable law 2472/1997 and regulation 679/2016 GDPR. We have also taken steps to ensure that the personal information we collect is accurate and up-to-date.

You have the right to know what personal information we hold about you and to request the portability of your data. We will provide you with a copy of your personal information in a structured, commonly used and readable format upon your request.
If your personal information is incorrect or incomplete, you have the right to modify it yourself, as long as you are a registered user, or to request that it be modified.
You can request that we delete or restrict how we use your personal information, but this right is determined by applicable law and may affect your access to certain services.
You have the right to request restriction of the processing of your personal data as well as to object to their processing.
Upon your request, we will close your account and remove your personal information as soon as possible in accordance with applicable national laws.
The completion period for each request is 30 days and there may be an extension of this, following your relevant information

Processing of personal data on the PETITE BOUDOIR website

You can edit your personal data in 3 different ways:

  • You can delete your personal data at any time.
  • You can edit your personal data at any time.
  • You can request the portability of your personal data at any time.
  • You can request restriction of the processing of your personal data at any time.

How long do we keep your personal information?

We maintain your personal information in accordance with the needs and technological equipment of the company that ensure its proper and good operation. Upon request and upon your request, we will securely delete your personal data from our database in accordance with our data retention and deletion policies.

How do we protect your personal information?

We protect your personal information by using security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and modification of your personal information.

We protect the security of your information during your transactions by using Secure Sockets Layer (SSL) software, which encrypts the information you enter. For more information on staying safe when shopping online visit our transaction security section.

PETITE BOUDOIR expressly declares that it will not make available for sale or otherwise transmit or publicize users' personal information to third parties not related to the company without the users' consent, for reasons that are inconsistent with the company's purposes or not mentioned above.

Your personal data may be shared with judicial and police authorities upon their legal request, in accordance with National and European Legislation.

Right of termination

According to Law 2472/1997 and Regulation no. 679/2016, you have the right, if you believe that your rights regarding the protection of your personal data have been violated, to submit a relevant complaint to the Personal Data Protection Authority or any other competent supervisory authority.

Who is responsible for the collection and processing of your personal data?

For any exercise of your rights, you can contact the person in charge of the processing, collection and protection of the above data for the company PETITE BOUDOIR.
DATA PROTECTION

The creators of photographs as original works of the spirit in accordance with the provisions of Article 2 § 1 of the Berne-Paris International Convention, of Article 2 § 1 of Law 2121/1993, as currently in force and of Directive 93/98 EC, have agreed to be automatically transferred (according to article 32 § 2 of Law 2121/93, as it applies today) to the respective company (PETITE BOUDOIR) the property right and all of their powers over it in relation to each photograph they will create and have accepted that the respective company (PETITE BOUDOIR) will have the full exploitation of these works without restriction as well as the rights of modification, reproduction, integration and multiplication for its entire duration (Article 9 of the WIPO Treaty on Intellectual Property ratified by Greece with N. 3184/2003 – Official Gazette 228/26.09.2003, 12 of the TRIPS Agreement on Intellectual Property Rights in the Trade Sector, ratified by Greece with Law 2290/1995 [Official Gazette A' 28] as well as Article 6 of Directive 93/98.


THE ITEM SOLD

The characteristics of the sold items are available and can be accessed by searching the corresponding product name.


PRICES OF PRODUCTS

All prices quoted for products available through PETITE BOUDOIR include 24% VAT and do not include shipping or cash on delivery costs. These prices concern the products, but also the quantities, provided they are available and sufficient, while PETITE BOUDOIR reserves all rights to change the prices of the products sold without prior notice.


ORDER SUBMISSION/CANCELLATION – CONSUMER PROTECTION

Placing an order through the e-shop constitutes a distance sales contract regulated by the legislative framework of Law 2251/1994, as amended. It constitutes a binding offer to purchase the products in question at the total price indicated when submitting the order, including VAT, packaging and shipping costs, other applicable charges and any discounts to which you are entitled as a guest/customer.
You can place a valid order through the e-shop if you are legally competent according to the articles of the Greek Civil Code, (as long as you have completed the eighteenth year of your age and are not legally bound to enter into a sales contract). Orders can also be placed by representatives of legal entities, while the company reserves the right to claim from the supervisor or guardian any orders that will be placed by legally incompetent persons.
Your order is completed upon its acceptance by PETITE BOUDOIR by sending a written confirmation (confirmation email) to you at the email address (email) you indicated when submitting the order. In case you do not receive your order confirmation message, please contact malpetiteboudoir@gmail.com to request that your order has been successfully submitted.

In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (ADR) process throughout the European Union is now provided for. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase he made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage


PAYMENT FOR PRODUCTS

aiming at the facilitation of transactions but also at your immediate service, provides all the following payment options:

  • PAY ON DELIVERY
  • Bank account deposit
  • PAYPAL
  • PAYMENT BY DEBIT / CREDIT CARD


WITHDRAWAL

Every user who has made a purchase from this online store has the right of withdrawal within 14 calendar days from the date of receipt of the product, without stating the reasons for withdrawing. In this case, the customer is obliged to return the product in its original condition with the sole charge being the costs of returning the product.
In order for the customer to exercise the right of withdrawal, he must fill in the relevant form included with the product in the package he will receive. The information that the customer is required to fill in the form in order to carry out the withdrawal process is the name of the beneficiary, the name of the bank and the IBAN.
Underwear and jewelry are excluded from the exercise of the right of withdrawal, for reasons of hygiene.


GOVERNING LAW AND OTHER TERMS

PETITE BOUDOIR reserves the right to renew and modify the terms of transactions, after prior notification, and they will be effective from the date they are posted on the online store. Failure to exercise any right of PETITE BOUDOIR cannot be interpreted as a waiver thereof.
The present conditions are fully compatible with the current European and Greek law, while the users recognize the right of the company to change the provisions of these conditions, insofar as they do not concern binding legal obligations and without affecting completed situations.
If for reasons of force majeure (natural disasters, weather conditions, strikes, etc.) it is not possible to deliver the products you have ordered, we will inform you in time by telephone or e-mail to determine whether you want them sent to you immediately your order. PETITE BOUDOIR is not responsible for any situation beyond its fault and will do everything humanly possible to best serve you.