Change in number
In case you want to make a change to a product that has size options e.g. in swimwear, products must be returned within 7 days of the date they were received by you. The returned products must be in perfect condition, unused, washed and have their tags, stickers and packaging, only then can an exchange be accepted. Once the change is approved, you can choose the same or another product in a different size. For hygiene reasons, swimwear can only be changed by contacting us on the day of collection. (Read below for change exceptions)
You were not satisfied with the product
Exchanges are normally made on the whole collection in 7 working days, no refunds are given, you can choose anything else you like from our collection and receive delivery for your exchange at the same time, or send your return back to us and have 30 days credit balance to choose from our new arrivals. In any case, use Elta Courier or General Post with recipient fee and put 2.60 in your parcel for your return. Use the return form included in the package and contact us at
2392403169 Mon-Fri 09.00-17.00 or by message on social media, or by email at malpetiteboudoir@gmail.com
For any other clarification we are at your disposal
Petite Boudoir
DEFECTIVE product
In the event that you find a defect in a product purchased from our eshop within 7 days (from the date of receipt by you) due to a manufacturing error or material failure, we will replace the specific product immediately, as long as it is in stock. In case the product is not in stock, you can choose another of equal value or refund.
Product Change Instructions
Inform us in time about the desire to change a product, you can by email at malpetiteboudoir@gmail.com or by phone at 2392 403169 Monday to Friday 09.00-17.00. Your exchange must be made within 7 days of the date you received the product.
Fill out the Change Sheet you found in your order package and collect what was included
together with the product (labels, packaging, document). Send your change with Elta Courier or Speedex recipient fee (include inside your parcel 2.60 euros)
Petite Boudoir
2392 403169
52 THESSALONIKI-MICHANIONAS AVENUE
t.c. 57019 Perea Thessaloniki
You can ship with any other courier company, but we do not cover the shipping costs in this case, you bear them.
Once we have received your package and approved your change, we will send you your new choice of product(s) as you indicated on the Change Note and this shipping cost is covered by our company. In case your new order costs more than the previous one we will contact you to pay the difference. The shipping charge of the 1st change is borne by us.
Special Cases – Exceptions to Changes